Help Centre

1. Before you can log in to your account you must confirm your email address. If you did not receive an account confirmation email when you first created your account, check your Junk Mail folder. If you still cannot locate the email, please contact info@whiskydrop.ca and we'll resend your confirmation.

2. Click Log In on the top right portion of the menu bar.

3. Enter your email address and password. (If the system doesn't recognize your email address, see step 1)

1. Log in to your account

2. Click Manage Subscription

3. Click Payment Information

4. Edit your payment information

5. Click Save Changes

1. Log in to your account

2. Click Manage Subscription

3. Click Manage Upcoming Orders

4. Click Skip Order

1. Log in to your account

2. Click Manage Subscription

3. Click Change Frequency

4. Edit Order Interval

5. Click Save Changes

1. Log in to your account

2. Click Manage Subscription

3. Click Cancel Subscription

4. Choose a reason from the menu and click Cancel Subscription

No subscription membership is required to use our Bottle Shop or Glassware & Accessory Shop

Our Member Services are currently only available to Whisky Drop Subscription Members

Member Services are included with every Whisky Drop Subscription Package.

It’s simple. Pick one of our four clubs and we’ll ship you a bottle of whisky, detailed tasting notes and your member code in your first box.

To get started:

Select your subscription

Choose your delivery frequency

Set up your account

Enter your shipping and billing information

Your first drop will ship in 1-7 business days

Need more info? Contact us

We offer a flexible delivery schedule. You can choose to have your order shipped every 1, 2, or 3 months. Once you place your first order, you can adjust your shipping frequency at any time from the top of your Account page. We'll only bill you on the months that you receive shipments. 

You can also skip an upcoming shipment by selecting the "Skip" button at the top of your Account page.

All orders are processed within 1-7 business days. You will receive a Canada Post tracking number as soon as your order is shipped.

Whisky Drop subscribers receive that month’s whisky, detailed tasting notes, facts about the distillery, your Member Discount Code, and a special booklet for storing your tasting cards.

If you purchase any products without a subscription, you'll only receive the item you ordered.

For detailed information please refer to our Shipping Policy

We accept all major credit cards

Expedited shipping is included with the price of all our subscription products. 

All products purchased from the Bottle Shop have shipping calculated at checkout. 

All of our orders are sent by Canada Post Expedited Shipping

You will be required to show Government ID to prove that you are of legal drinking age. We recommend shipping to a work address if you will not be home during the day to receive your order. Canada Post will attempt delivery twice, after which your package will be sent to your local post office. It is your responsibility to claim your package within a week, or you will be charged a $30 reshipping fee upon return of the package.

Have questions? Contact Us

You can cancel your subscription at any time for any reason. 
We do not offer refunds for orders that have already been shipped. 

We do not accept returns. 
If there is an issue with the product you’ve received please Contact Us and let us know the details. 

We do not offer refunds. If you have an issue with any of our products please Contact Us

Yes. All customers must agree to our Terms & Conditions before making any purchases.